Privacy Policy

Updated on 2021-01-21.

By installing our mobile application or in any way using or accessing our Services, you accept the terms and conditions of this Privacy Policy and the processing of your personal data.

Personal data controller

Responsible for the processing of your personal data is:

Company name

Biketo (Tap Away AB)

Corporate identity number

559051-0169

Address

Svartmangatan 9, tr1
111 29 Stockholm, Sweden

E-mail

hello@biketo.app

Information about personal data we collect

We strive to collect only the bare minimum of personal data that is essential for delivering Biketo Services.

When we do collect any personal data, we apply measures to anonymize it to the extent possible by the modern technological standards.

When you join a Project using the Biketo Services you regularly upload personal data onto your account such as, depending on your use of the Services; your cycling ride locations.

In an ongoing effort to improve our Services, additional personal data may be collected from you. In such cases, we will notify you when the personal data collection takes place.

Our use of your personal data

Your privacy is our core value and we will only process your personal data in accordance with this Privacy Policy and relevant personal data regulation.

Data processing necessary to provide the Services

As a part of offering the Services to you we process your personal data that you provide us:

  • Device identifier, i.e. information on what device, IP-address etc. you use the Services.

Optionally, if you consent to participate in a Project organised on our Services:

  • Your location, at the time of cycling.
  • Date and time of start and end of your cycling.

When contacting us for support, following may be shared:

  • First and last name
  • Your email
  • Usage Data

Some of the data mentioned above, collected from you and processed by Biketo for certain features of the Services, is possible for us to delete and cease processing for the future if you so require, without you having to terminate your use of the entire Services, i.e., not all data (submitted over time by you to us either directly or through third-party services) is required for you to still be able to use the Services. If you want us to cease processing certain data about you under this category, we will inform about the consequences of such cease, i.e., how it will affect your use of the features of the Services.

Rectification of personal data

You have the right to request access to and rectification or erasure of your personal data processed by Biketo. If a request for rectification concerns data that is necessary for Biketo to offer the Services, such requests will have the effect that your account will be terminated at Biketo.

If you wish to exercise this right, please contact us at privacy@biketo.app. An application shall be made in writing and must be signed by you. Alternatively, you can also rectify your personal data by deleting your account via the Services.

Transfer of data

Personal data collected from you may be shared with third-party providers of Biketo that process personal data on behalf of Biketo; such as server hosting providers, data storage providers, companies carrying out system and sales performance monitoring, customer support systems- and payment service providers. These service providers will be considered processors of your personal data.

At times, some of your personal data by may be transferred and processed to processors, as described above, that are established in the United States or other countries (some of which will be outside the EEA).

In case of transfer of data to third parties that are outside of the EU or EEA and that do not offer an adequate level of data protection, Biketo will apply the EU Commission’s model clauses and/or binding corporate rules, or similar instruments/mechanism, for the safeguarding of integrity and security.

In no event does Biketo transfer personal data to third parties with the right for such parties to use the data other than on behalf of Biketo.

Biketo may further disclose your personal data in order to comply with a legal or regulatory obligation, if we reasonably believe that this is required by law, regulation or other legislation, or in order to protect and defend Biketo, our business partners or users’ rights and interests, subject always to relevant applicable personal data regulation.

Portability

You have the right to receive your personal data which you have provided to Biketo, in accordance with relevant personal data regulation, provided that such request does not adversely affect the rights and freedoms of others.

Complaints

If you have any questions or complaints about our processing of your personal data, you are welcome to contact us at privacy@biketo.app. You also have the right to lodge a complaint with a supervisory authority.

Security of the personal data we process

The security and integrity of your personal data are important to us. In addition to complying with applicable relevant personal data regulation, we use accepted industry standards, technologies, and procedures, such as firewalls, security software, etc., in order to protect the integrity of your personal data and to prevent any unauthorised access. However, no system can be 100% secure, and despite our efforts, there is always a risk of unauthorised access to your personal data. By using our Services, you assume this risk. We also urge you to use a unique and strong password to your user account on the Biketo services as well as to protect such password. You should further limit access to your computer and browser and log out after having used the Biketo Services.

Children

If you are under age 13, you are not allowed to submit any personal data through our Services. Further, we encourage parents and legal guardians to monitor their children’s Internet use and to help us in enforcing our Privacy Policy by instructing their children to never provide any personal data through our Service without their permission. If you become aware that a child under the age of 13 has submitted personal data to us, please contact us at privacy@biketo.app.

Changes to our Privacy Policy

From time to time, it may become necessary to make changes to this Privacy Policy. Therefore, we reserve the right to update and/or modify this Privacy Policy at any time by giving notice to you. Please review this Privacy Policy frequently, and especially before you register an account with us. The date of the last modification is listed at the bottom of this Privacy Policy.

Contact

We welcome your feedback regarding our Services. If you have any questions or suggestions regarding our Privacy Policy, please contact us at privacy@biketo.app

  • 2020-01-20: First version
  • 2021-01-21: Simplify and clarify the terms